Services

Our Services

Our Production and Service Delivery Process is fine tuned to provide high quality products that consumers want to buy at competitive prices. Through the effective use of Quality Engineering methods and tools during the product conception, development and implementation processes, We have ensured that the the voice of the customer is heard and integrated into the product design, that quality is designed and built into the product, and waste is identified and eliminated in the manufacturing processes. Properly implemented Quality Engineering tools and techniques have enabled us to properly manage  product cost and quality, thus giving our customer best value for money.

Our Production and Service Delivery Process includes:
  • Creation, implementation and management of the Quality Management System (QMS)
  • Application of Advanced Product Quality Planning (APQP) tools, such as Quality Function Deployment (QFD) and Failure Mode and Effects Analysis (FMEA), from the initial design concept to the manufacturing and monitoring of the finished product
  • Integration of the VOC into new product designs and processes
  • Working with internal and external suppliers to ensure materials, components and assemblies meet the design and quality requirements
  • Identification and elimination of waste in manufacturing and business processes
  • Implementation and monitoring of process controls such as Statistical Process Control (SPC)
  • Development of appropriate tests and inspections to ensure that process controls are effective
  • Working with customers to resolve any quality issues through application of Root Cause Analysis (RCA) and Problem Solving tools such as 5 Why, 8D, Cause and Effect / Ishikawa diagrams etc., and implementing effective countermeasures to prevent the issue from re-occurring

Our Services